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Categories Centenary Materials Co., Ltd.
02 Batteries & Chargers & Spot Weldings Centenary Materials Co., Ltd.
03 Cables / Wires & Accessories Centenary Materials Co., Ltd.
05 Capacitors Centenary Materials Co., Ltd.
06 Computer Accessories Centenary Materials Co., Ltd.
07 Cable Assembly Centenary Materials Co., Ltd.
09 RF Cable & RF Antenna & Coaxial Connectors & Tools Centenary Materials Co., Ltd.
10 Multipole-Connectors & Tools Centenary Materials Co., Ltd.
11 Terminals, Test Leads & Spring Probes Centenary Materials Co., Ltd.
13 Circular & Rectangular Heavy-Duty Industrial Connectors Centenary Materials Co., Ltd.
18 Fuses & Circuit Protections Centenary Materials Co., Ltd.
21 Lighting, Lamps & Torches Centenary Materials Co., Ltd.
23 Optoelectronics & Indicators Centenary Materials Co., Ltd.
27 Power Supplies & UPS Centenary Materials Co., Ltd.
29 Relays & Solenoids Centenary Materials Co., Ltd.
30 Resistors & Potentiometers Centenary Materials Co., Ltd.
31 Discretes, TVS, Traics, SCRs & Diacs Centenary Materials Co., Ltd.
47 Soldering & Desoldering Centenary Materials Co., Ltd.
49 Inductors & Filters Centenary Materials Co., Ltd.
50 Switches & Control Gear Centenary Materials Co., Ltd.
52 Timers, Counters & Hour Meters Centenary Materials Co., Ltd.
54 MPU Programmers & Development Tools Centenary Materials Co., Ltd.
57 Logic Analysis, EPROM Programmers & IC Test Sockets Centenary Materials Co., Ltd.
58 Multimeters & Panel Meters Centenary Materials Co., Ltd.
59 Oscilloscopes, Signal Generators & Frequency Counter Centenary Materials Co., Ltd.
62 Lubricants & Greases Centenary Materials Co., Ltd.
66 Fasteners, Fixings & Snap Rivets Centenary Materials Co., Ltd.
68 Hand Tools & Kits Centenary Materials Co., Ltd.
76 Enclosures, Storage & Tool Cases Centenary Materials Co., Ltd.
80 New Products Centenary Materials Co., Ltd.
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You are here: Home > Terms of Service
Terms of Service
Centenary Materials Co., Ltd. Official Website Privacy Policy

Effective Date: May 7, 2026

Preamble

Welcome to the official website (hereinafter referred to as "this Website") operated by Centenary Materials Co., Ltd. (hereinafter referred to as "the Company"). To protect the rights of both parties and establish clear transaction standards, please read these Terms carefully before using any services provided by this Website.

When you (hereinafter referred to as the "Buyer") complete registration, browse, make inquiries, or submit an order on this Website, it signifies that you have fully read, understood, and agreed to comply with all contents of these Terms.


Article 1: Definitions and Scope of Application

These Terms apply different regulations based on the identity of the Buyer:

  1. Business Customer (B2B): Refers to companies, firms, government agencies, or legal/natural persons purchasing for professional or commercial purposes. Such transactions are commercial sales and do not apply the "seven-day cooling-off period" stipulated in the Consumer Protection Act.

  2. Individual Consumer (B2C): Refers to natural persons purchasing for personal or household use, not for commercial purposes. These transactions are prioritized under the protections of the Consumer Protection Act.

  3. Invitation to Treat: Product images, specifications, prices, and inventory status listed on this Website are merely an "invitation to treat," inviting the Buyer to make an offer to purchase.

  4. Formation of Contract: The submission of an order by the Buyer constitutes an "offer." The contract is formed only when the Company, after confirming the order details (including inventory, price, and lead time), issues an "Order Acknowledgement (OA)" to the Buyer. The Company reserves the right to refuse or modify orders prior to issuing this notification.

Article 2: Products, Pricing, and Inventory

  1. Products and Inventory: Electronic components circulate and fluctuate in price rapidly. Inventory data on this Website is for reference only and is not real-time information. Final specifications, lead times, and available quantities are subject to the "Order Acknowledgement" issued by the Company.

  2. Pricing: All prices listed on the Website are in New Taiwan Dollars (TWD) and include tax. Shipping fees and other potential surcharges are calculated separately.

  3. Pricing Error Handling: If a product is listed at an obviously incorrect price due to system or human error (e.g., significantly below market rate or cost), the Company reserves the right to refuse the order before the contract is formed, or cancel the transaction after formation and provide a full refund.

Article 3: Orders, Payment, and Shipping

  1. Order Review: The Company reserves the right of final review for all orders. The Company may refuse or cancel orders suspected of non-normal commercial purposes, malicious hoarding, or containing false information.

  2. Payment Methods and Deadlines: Buyers shall complete payment via the methods and deadlines shown on the checkout page. If a virtual account expires without payment, the order is automatically invalidated. For credit card payments, successful authorization does not constitute contract formation; the "Order Acknowledgement" remains the deciding factor.

  3. Transfer of Risk: The risk of loss or damage to the goods transfers to the Buyer once the Company delivers the goods to the carrier.

  4. Inspection upon Receipt: Upon signing for the goods, the Buyer should immediately inspect the outer packaging. If obvious damage is found, the Buyer may refuse the delivery or note "Outer packaging damaged" on the receipt, take photos as evidence, and notify customer service immediately.

Article 4: Shipping Policy

  1. Shipment Time: For in-stock items, standard processing time is 2 to 5 working days (excluding weekends and holidays) after payment. For out-of-stock items, the Company will notify the Buyer of the estimated lead time; if the Buyer disagrees, they may cancel for a full refund.

  2. Shipping Fees: * Orders under NT$1,200 incur a shipping fee of NT$120.

    • Orders of NT$1,200 (inclusive) or more enjoy free shipping.

  3. Cash on Delivery (COD): COD services incur an additional logistics handling fee based on the order amount. Customized products are not eligible for COD.

  4. Logistics Assignment: To ensure efficiency, the Company will assign the most suitable logistics partner based on product characteristics and region. Specific carrier requests by the Buyer are generally not accepted.

  5. Special Shipping Quotes: Remote areas (Taiwan), offshore islands, international addresses, or items exceeding standard size/weight limits require a separate shipping quote and are not eligible for the free shipping threshold. Import duties, taxes, and local customs fees for international orders are the sole responsibility of the Buyer.

Article 5: Returns, Cooling-off Period, and Warranty

I. Inspection and Notification (B2B Only)

  • Apparent Defects: Including specification discrepancies, quantity shortages, or damaged packaging. The Buyer must inspect the goods within 3 working days of receipt. Failure to notify the Company within this period constitutes acceptance.

  • Latent Defects: Defects that cannot be discovered through standard inspection (e.g., functional issues found during use). The Buyer must notify the Company immediately upon discovery, and the Company will initiate manufacturer testing procedures.

II. Testing and Liability

  • Manufacturer Testing: Specific items (e.g., ICs, semiconductor chips) require testing by the original manufacturer or a third-party authority.

  • Company Responsibility: If confirmed as a product defect (DOA), the Company bears shipping and testing costs.

  • Buyer Responsibility: If damage is due to improper use (e.g., ESD, overvoltage, overheating, poor soldering, modification), the Buyer bears all costs, including round-trip shipping, testing fees, and administrative fees.

III. B2C Seven-Day Cooling-off Period

  • Right of Exercise: Individual consumers (non-commercial) enjoy a 7-day cooling-off period starting from the day after delivery. Note: This is not a "trial period."

  • Conditions: Returned items must be in brand-new, original condition with complete packaging.

  • Value Diminution: If the product is used beyond necessary inspection or damaged due to consumer negligence, the Company may legally claim refurbishment fees.

IV. Exceptions (Non-Returnable Items)

The following are non-returnable unless defective:

  1. Customized Goods: Cables/sleeves cut to length, re-reeled components, or programmed items.

  2. Opened Specific Items: ICs or semiconductors removed from ESD/vacuum packaging.

  3. Specifically Marked Items: Products labeled "Non-Returnable," "Custom Order," or "Disposable Consumables."

V. Warranty for Latent Defects

After the initial inspection period, if a defect is found that was present at delivery, rights under the Civil Code apply. The Buyer bears the burden of proof. The Company will assist in communication with the manufacturer based on their warranty policy.

Article 6: Refund Methods and Procedures

  1. Application: Buyers must contact customer service within the inspection period. Goods must be returned in original packaging. Do not write or stick labels directly on the original product box.

  2. Return Logistics: The Company will collect items via:

    • Prepaid Mailers: For small items, the Company will send a prepaid bag/envelope.

    • Logistics Pickup: For large items, a carrier will be scheduled for pickup during business hours.

  3. Refund Timeline: Once the technical department confirms the product's integrity, refunds are processed within 10 to 15 working days via the original payment method.

  4. Invoice Processing:

    • Electronic Invoices: The Buyer authorizes the Company to handle invoice cancellation or "Sales Return/Discount Certificates" electronically.

    • Paper Invoices: The original paper invoice must be returned with the goods.

    • B2B: Buyer must stamp the "Sales Return/Discount Certificate" with the company chop.

    • B2C: If the original invoice is lost, the Buyer must personally sign a "Sales Return/Discount Certificate."

    • Refusal to Cooperate: If required tax documents are not returned/signed, the Company may suspend the refund.

Article 7: Account and Integrity

  1. Account Safety: Buyers are responsible for all activities under their account.

  2. Good Faith: If a Buyer is found to be abusing rights or engaging in abnormal transactions, the Company may suspend or terminate the account.

Article 8: Intellectual Property

All content on this Website (text, images, trademarks) belongs to the Company or its original rights holders. Unauthorized reproduction or commercial use is strictly prohibited.

Article 9: Personal Data Protection

The Company complies with the Personal Data Protection Act and its Privacy Policy regarding the collection and processing of Buyer data.

Article 10: Limitation of Liability

  1. Liability Cap: The Company’s total liability for any transaction dispute is limited to the actual amount paid for that specific order.

  2. Service Interruptions: The Company is not liable for damages caused by scheduled maintenance or force majeure events.

Article 11: Amendments

The Company reserves the right to amend these Terms. Revised terms are effective upon posting. Continued use of the Website constitutes acceptance of the new version.

Article 12: Governing Law and Jurisdiction

  1. Governing Law: These Terms are governed by the laws of the Republic of China (Taiwan).

  2. Jurisdiction: Disputes shall be resolved through good-faith negotiation. If unresolved, both parties agree that the Hsinchu District Court, Taiwan, shall be the court of first instance.

Article 13: Contact Information